SLS Terms of Service

SLS Terms of Service

• INTELLECTUAL PROPERTY - The SLS materials used for the SLS services, and our original content (excluding content and deliverables provided to you in your name, by You as a client), the features, and functionality are and will remain the exclusive property of SLS services and are protected by copyright. 

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• RECORD RETENTION POLICY - The client acknowledges that SLS Services has disclosed the SLS record retention policy with respect to documents, information, and data acquired or shared during the terms of the Agreements. Such records will be maintained by SLS in a digital/electronic format for a period of not less than three years.

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• SLS PROFESSIONAL FEES. The professional fee for the customized SLS Experiences is defined in the signed Agreement. All learning instruments, assessments, and resources are included in the professional fee. Products and subscriptions created on behalf of the client, are paid for by the Client. Travel expenses beyond local travel will be invoiced as incurred. A non-refundable $500 retainer is required to secure the SLS Services and is due at the time this signed Agreement is submitted to the SLS Administrator.

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• TERMINATION OF SERVICES AND REFUND OF FEES. The Client or the contracted SLS personnel may terminate or discontinue the SLS services at any time with written notice, and the refund of fees will be pursuant to these terms: In the event of the termination of the services on behalf of the Client (for any excuse), none of the professional fees that have already been distributed will be refunded. The Client may have a 1-time postponement of SLS services for up to 1 month without forfeiture of the SLS services. This postponement must be agreed upon in writing and signed by the Client and SLS. At the end of the postponement period, the SLS services must resume, or the SLS services and fees will be forfeited and the Client-SLS Relationship will be concluded. In the event of the termination of SLS services by SLS personnel (for any excuse), the equivalent percentage of the service fees, not including the retainer, to the remaining percentage of the SLS experiences will be returned to the Client.

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• LIMITED LIABILITY - Except as expressly provided in this Agreement, SLS makes no guarantees, representations, or warranties of any kind or nature, express or implied with respect to the SLS services negotiated, agreed upon, and rendered. In no event shall SLS be liable to the Client for any indirect, consequential, or special damages. Notwithstanding any damages that Client may incur, SLS's entire liability under this Agreement, and Client’s exclusive remedy, shall be limited to the amount actually paid by Client to SLS under the Agreement (minus the retainer fee) for all SLS services rendered through and including the termination date.

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• ENTIRE AGREEMENT - The Agreement document reflects the entire agreement between SLS and Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered, or supplemented except in writing signed by both SLS personnel and the Client.

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• DISPUTE RESOLUTION. If a dispute arises out of the Agreement that cannot be resolved by mutual consent, the Client and SLS agree to attempt to mediate in good faith (for up to 30 days) after notice is given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

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• SEVERABILITY. If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of the Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

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• WAIVER. The failure of either party to enforce any provision of the signed Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of the signed Agreement.

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• APPLICABLE LAW. The signed Agreement shall be governed and construed in accordance with the laws of the State of Florida (or the state in which the services are rendered), without giving effect to any conflicts of laws provisions.